Terms of service
Terms of Service
Welcome to NorthWood Candle & Craft. By accessing or using our website and services, you agree to the Terms below. Please read them carefully.
1. General
- These Terms govern your use of northwoodcandlesupply.com and our related pages (the “Site”).
- We may update these Terms at any time by posting changes on this page. Your continued use constitutes acceptance.
- All policies referenced (e.g., Shipping, Returns) are incorporated by reference.
2. Products & Orders
- All orders are final once submitted. See our Shipping and Returns pages for details on processing, cancellations, and fees.
- We strive for accuracy but reserve the right to correct errors, including pricing, availability, and descriptions, and to cancel orders when necessary.
- Multiple orders to the same address may be combined at our discretion to reduce packaging waste.
3. Pricing, Taxes & Payment
- Prices are in USD and subject to change without notice.
- Applicable sales tax is charged based on shipping destination and current regulations.
- We accept major credit cards and other payment methods presented at checkout. Orders may be cancelled if payment cannot be processed.
4. Intended Use; Safety
- Our materials are intended for crafting and manufacturing. You are responsible for product testing, safety, labeling, and compliance with all laws and regulations.
- Some products (e.g., wooden wicks) may be subject to patent and labeling requirements. Always follow the manufacturer’s instructions and applicable regulations.
5. Intellectual Property
- All content on the Site—including text, graphics, logos, and images—is owned by or licensed to NorthWood Candle & Craft and protected by law.
- You may not copy, modify, distribute, display, or use our content without prior written permission, except for personal, non-commercial use.
6. User Content & Reviews
- By posting reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content in connection with the Site and our marketing.
- Do not post unlawful, misleading, or infringing content. We may remove content at our discretion.
7. Disclaimer; Limitation of Liability
- The Site and all products are provided “as is.” To the fullest extent permitted by law, we disclaim all warranties, express or implied.
- NorthWood Candle & Craft is not responsible for products made using materials purchased from our Site. You assume all risks related to your use and finished goods.
- To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or any loss arising from use of the Site or products.
8. Indemnification
You agree to indemnify and hold NorthWood Candle & Craft and its affiliates harmless from claims arising out of your use of the Site, your breach of these Terms, or your violation of any law or third-party rights.
9. Governing Law
These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles. Venue lies in the state or federal courts located in Minnesota.
10. Contact
Questions about these Terms? Email customercare@northwoodcandle.com.
*By placing an order or using our Site, you agree to these Terms.